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Customer Care

Customer Care

net mobile AG provides its customers a platform to send text messages (SMS) to mobile devices or to receive Premium SMS from mobile devices. We emphasize that we are not responsible for the contents of these texts. Below you have the possibility to send us your complaint. We will process your complaint promptly.

Please select your appropriate concern:

Billing Questions

Premium-SMS you did not order are billed from your mobile phone invoice: to the contact form

Advertising SMS

You receive unwanted SMS advertising: to the contact form

Subscriptions

You want to manage your subscriptions? Click here for the subscription tool


Kontakt

Customer Care Hotline:
Tel: 01805 - 24 00 77*
Fax: 01805 - 24 00 99*
* 14 Cent/Min aus dem dt. Festnetz, Mobilfunk max. 42 Cent/Min